Terms and Conditions Nusa89 –
Official Platform Terms of Use

01 Acceptance of Terms of Use

Welcome to nusa89. By accessing, registering, or using any part of the nusa89 platform — whether through the official website at nusa89.onl or our mobile app — you automatically agree to be bound by these Terms and Conditions and all related policies and guidelines, including our Privacy Policy and Responsible Gaming Policy.

If you do not agree with any part of these Terms and Conditions, you are not permitted to use the nusa89 platform. These terms form a legally binding agreement between you ("User" or "Member") and nusa89 ("Platform", "We", or "Company").

02 Member Eligibility

To be eligible to register and use the nusa89 platform, you must meet the following requirements:

• Be at least 18 years old on the date of registration.
• Are acting as an individual on your own behalf, not as an agent or representative of another party.
• Not included in the list of individuals who have self-excluded from gambling platforms.
• Not located in a region or country where online gambling is prohibited under local law.
• Have full legal capacity to enter into a binding agreement.

Nusa89 reserves the right to request proof of age and identity at any time. If a user is found not to meet these eligibility requirements, the account will be closed immediately and any remaining balance may be forfeited.

03 Registration & Account Management

Each user is only permitted to register and maintain one active account at nusa89 at any one time. Opening multiple accounts — whether using the same or different personal information — is a serious violation of these Terms.

Registration Details

During registration, you are required to provide accurate, complete, and up-to-date information. This includes your full name, mobile number, date of birth, and valid bank account or digital wallet details. Providing false or misleading information may result in account closure without notice.

Password Security

You are solely responsible for maintaining the confidentiality of your login credentials. nusa89 will not be held liable for any losses arising from unauthorized access to your account due to negligence in safeguarding your password. Please notify our support team immediately if you suspect your account has been compromised.

Identity Verification (KYC)

As part of our commitment to security and fraud prevention, nusa89 conducts an identity verification (KYC) process. You may be asked to submit a copy of your ID card, passport, or other supporting documents. This process is in place to protect all platform users and ensure a safe environment for everyone.

04 Deposit & Withdrawal

Nusa89 supports a wide range of popular payment methods in Malaysia, including online banking (Maybank2u, CIMB Clicks, RHB), DuitNow, Touch 'n Go eWallet, GrabPay, and Boost. All transactions are processed through secure encrypted channels.

Deposit Requirements

• The minimum deposit is RM 30 or as per the current limit set for each payment method.
• All deposits must be made using an account registered in the member's own name.
• Third-party deposits are not accepted and will be returned or forfeited depending on the circumstances.
• Nusa89 does not charge any additional fees for deposits; however, payment providers may apply their own charges.

Withdrawal Requirements

• The minimum withdrawal amount is RM 50 or as per the current applicable limit.
• Withdrawals will be processed to the same bank account or digital wallet used for the deposit.
• Withdrawal processing times range from 15 minutes to 24 hours depending on the selected method and verification requirements.
• Nusa89 reserves the right to request additional verification before processing withdrawals for security purposes.
• Wins obtained using a bonus are subject to wagering requirements before they can be withdrawn.

05 Bonuses, Promotions & Loyalty Programme

Nusa89 offers a variety of bonuses and promotions from time to time, including new member welcome bonuses, reload bonuses, weekly cashback, and other exclusive incentives. Each promotion is subject to its own specific terms and conditions as stated on the relevant promotions page.

General Wagering Requirements

• All received bonuses must have their wagering requirements fulfilled before any associated wins can be withdrawn.
• Wagering requirements vary by bonus type — typically between 10x and 35x the value of the bonus received.
• Nusa89 reserves the right to cancel bonuses if there is evidence of abuse or manipulation of the promotional system.
• Each member is entitled to receive the welcome bonus once only.

Bonus Abuse Prohibition

Actions considered bonus abuse include: opening multiple accounts to repeatedly claim bonuses, colluding with other players to unlawfully fulfill wagering requirements, using automated software or bots to play, and any form of manipulation intended to exploit the nusa89 bonus system.

06 Game Rules

All games on the nusa89 platform — including video slots, Live Casino, bingo, and table games — are operated using a Random Number Generator (RNG) certified by an independent third-party body. This ensures that every game outcome is entirely random and cannot be manipulated.

• Game results are final once confirmed by the system. No appeals against valid technical outcomes will be accepted.
• In the event of a technical disruption during gameplay, nusa89 will resolve the situation based on the system records on file.
• Nusa89 reserves the right to void games or rounds if there is evidence of a technical error affecting the outcome.
• Players are responsible for understanding the rules of each game before they start playing.

07 Prohibited Conduct

Use of the nusa89 platform is subject to a clear code of conduct. The following activities are strictly prohibited and may result in account closure without refund, as well as legal action where applicable:

• Registering an account using a false identity or another person's identity.
• Use of automated software, bots, or any third-party tools to play or manipulate the system.
• Attempting to hack, breach, or disrupt the technical infrastructure of the platform.
• Money laundering through the nusa89 platform.
• Abuse of the bonus or promotions system.
• Communicating in a rude, threatening, or harassing manner toward other members or nusa89 staff.
• Sharing your account with another individual or allowing others to use your account.

08 Account Closure & Restriction

Nusa89 reserves the right to suspend, restrict, or close any account at any time without prior notice if there is reasonable cause to believe that the terms of use have been violated. This includes but is not limited to the following situations:

• Violation of any part of these Terms and Conditions.
• Suspected fraudulent activity or money laundering.
• Failure to meet KYC verification requirements within the specified timeframe.
• Request from authorities or law enforcement agencies.

Users may also request account closure at any time by contacting our support team. Any valid balance will be returned after the required verification process.

09 Liability Limits

Nusa89 provides this platform on an "as is" and "as available" basis. While we strive to ensure a smooth and uninterrupted service, we cannot guarantee that the platform will always be free from errors, technical disruptions, or unplanned downtime.

Nusa89 shall not be held liable for any losses arising from:

• Service disruptions due to scheduled or unscheduled maintenance.
• Internet connection failure or user device issues.
• Valid game results in accordance with the rules.
• Indirect, incidental, or consequential losses arising from the use of the platform.

10 Responsible Gaming

Nusa89 is fully committed to responsible gaming practices. We believe that online entertainment should remain an enjoyable activity and should never become a source of financial stress or personal hardship. To that end, we provide a range of self-management tools to help users stay in control:

• Deposit Limit — Set daily, weekly, or monthly deposit limits based on your budget.
• Loss Limit — Set a maximum loss limit within a specified period.
• Temporary Break — Take a break from the platform for 24 hours, 7 days, or 30 days.
• Self-Exclusion — Option to permanently self-exclude from the platform if needed.

If you feel that gaming has negatively impacted your life, please contact our support team or visit the Responsible Gaming us to get assistance and the appropriate support resources.

11 Intellectual Property

All content on the nusa89 platform — including but not limited to website design, logos, graphics, text, software code, brand names, and other visual elements — is the exclusive property of nusa89 or licensed to nusa89 by its respective rights holders.

You are not permitted to copy, distribute, modify, republish, sell, or exploit any part of the nusa89 platform content without explicit written consent from nusa89 management. Violations of these intellectual property rights may result in legal action.

12 Amendment of Terms and Conditions

Nusa89 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Any changes will take effect immediately upon publication on this page.

We will endeavour to notify users of significant changes via in-app notifications or registered email. However, it is your responsibility to review this page periodically to ensure you are always aware of the latest terms in effect.

Continued use of the platform after any amendment is published constitutes your acceptance of the revised terms.

13 Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or the use of the nusa89 platform in general, please do not hesitate to reach our team:

• Support Email: [email protected]
• Live Chat: Available 24/7 via the chat icon at the bottom corner of the platform
• Response Time: We aim to respond to all enquiries within 2 hours

Our support team is available in Bahasa Malaysia, English, and Mandarin to ensure you receive the help you need without any language barrier.