At nusa89, your privacy is not merely a legal obligation — it is our genuine commitment. This document transparently explains how we collect, use, store, and protect your personal information every time you use our platform.
We do not merely comply with the law — we go beyond the minimum standards to ensure your data is truly secure.
All data transmitted between your device and nusa89 servers is encrypted using 256-bit SSL technology — the same standard used by major banking institutions in Malaysia.
Nusa89 has never and will never sell, rent, or commercialise your personal data to any third party. Your information is used solely for the purposes stated in this policy.
Your data is stored on servers protected by multi-layered firewalls, strict access controls, and regular security audits conducted by our internal cybersecurity team.
Only staff who genuinely require access to your data — such as the support and verification teams — are permitted to view the relevant information. This access is continuously monitored and audited.
The nusa89 Privacy Policy is designed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure all data handling practices comply with applicable local legal requirements.
You have the right to access, correct, transfer, or request deletion of your personal data at any time. Our team will process your request within the timeframe required by law.
Welcome to the nusa89 Privacy Policy page. We understand that your trust is the most valuable asset we hold, and that trust begins with transparency about how we handle your personal information.
This Privacy Policy applies to all users who access or use the nusa89 platform through the official website at nusa89.onl, the nusa89 mobile app, or any related service channels we operate. By continuing to use our platform, you agree to the practices described in this document.
Important Note: This Privacy Policy should be read together with the nusa89 Terms and Conditions. In the event of any conflict, this Privacy Policy shall prevail on matters relating to personal data protection.
Nusa89 only collects data that is strictly necessary to provide a secure, seamless service that complies with legal requirements. Below are the data categories we collect and the purpose of each:
| Data Category | Example Information | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, date of birth, IC / passport number | Identity verification (KYC), fraud prevention |
| Contact Data | Phone number, email address | Service communications, transaction notifications |
| Financial Data | Bank account number, bank name, digital wallet details | Deposit and withdrawal processing |
| Technical Data | IP address, device type, web browser, operating system | Security, fraud detection, platform optimisation |
| Usage Data | Game history, transaction records, login activity | Customer support, dispute resolution, internal audits |
| Cookie Data | Session cookies, preference cookies, analytics cookies | Enhanced user experience, usage analytics |
Nusa89 does not directly collect credit or debit card numbers — all payments are processed through certified and registered payment gateways. We also do not collect biometric information, health data, or any sensitive information unrelated to our platform's services.
Every piece of data we collect is used for a clear and legitimate purpose. nusa89 does not use your data for any purpose beyond what has been stated and agreed upon during account registration.
We never using your data for third-party advertising, commercial profiling, or any purpose unrelated to nusa89 services.
Nusa89 does not sell your personal data. However, there are limited situations where we need to share certain information with carefully selected third parties:
We work with third-party service providers that help us operate the platform, including payment gateway providers, identity verification services, and cloud infrastructure providers. All such providers are bound by strict confidentiality agreements and are prohibited from using your data for any other purpose.
Nusa89 will disclose required data to authorities, regulatory bodies, or law enforcement agencies when legally mandated under Malaysian law or a valid court order.
In the event of a merger, acquisition, or transfer of business assets, user data may be transferred to the new entity as part of the business assets. Users will be notified in advance via email or an in-platform notification before any such transfer takes place.
Our Commitment: nusa89 does not share your personal data with advertisers, marketing companies, or any party that has no legitimate need directly related to the services you use.
The nusa89 platform uses cookies and similar tracking technologies to enhance your experience and maintain the security of your session. Cookies are small text files stored on your device when you visit our platform.
You can manage cookie settings through your web browser settings. However, disabling essential cookies may affect platform functionality. For more information on managing cookies, refer to your web browser's documentation.
Nusa89 continuously invests in the latest security infrastructure to ensure your data remains protected at all times. Our technical and organisational security measures include:
While we take all reasonable precautions, no security system can guarantee 100% absolute protection. You also play an important role by keeping your password confidential and not sharing your login credentials with anyone.
In operating the nusa89 platform, your data may be processed or stored on servers located outside Malaysia. This may occur in the context of cloud services or international technical infrastructure providers that we use.
Wherever your data is processed, nusa89 ensures a level of protection equal to or exceeding the standards required by Malaysian law through:
Nusa89 retains your personal data only for as long as necessary for the stated purpose or as required by law. Our data retention guidelines are as follows:
Once the relevant retention period has expired, your data will be securely deleted or anonymised so that it can no longer be linked back to your identity.
As a nusa89 user based in Malaysia, you are protected under the Personal Data Protection Act 2010 (PDPA). Under this act, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you.
You may request that we correct inaccurate or incomplete data.
You may request deletion of your data under certain circumstances permitted by law.
You have the right to object to the processing of your data for direct marketing purposes.
You may request your data in a machine-readable format for transfer.
You may request that we restrict data processing in certain situations while a dispute is being resolved.
To exercise any of the above rights, please contact our data protection team by email at [email protected]. We will process your request within 21 business days as required by PDPA.
The nusa89 platform is intended exclusively for individuals aged 18 and above. We do not knowingly collect, process, or store personal data of individuals under 18 years of age.
If we discover that personal data of a child has been collected without the knowledge or consent of a parent or legal guardian, we will immediately take steps to delete that information and close the account in question. If you have information that a minor is using our platform, please notify us immediately.
Nusa89 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technological developments. The effective date of any amendment will be stated at the top of this document.
For significant amendments that materially affect your privacy rights, we will provide advance notice via registered email or in-app notification at least 14 days before the changes take effect. Continued use of the nusa89 platform after the effective date constitutes your acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our team is ready to assist:
If you are not satisfied with our response, you have the right to file a complaint with the Department of Personal Data Protection (JPDP) Malaysia, the relevant regulatory body under the Ministry of Communications and Digital Malaysia.
Your privacy is protected, your data is secure, and your gaming experience is our priority. Over 500,000 members in Malaysia have trusted nusa89 as their online entertainment platform of choice.